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Evidence Guide: FNSIGN401 - Provide technical guidance

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

FNSIGN401 - Provide technical guidance

What evidence can you provide to prove your understanding of each of the following citeria?

Assist repairers with service or repair work

  1. Provide technical guidance, appropriate to skill level and need, to repairers when determining repair or service needed
  2. Use repairers with appropriate advanced technical competency as point of reference when required
  3. Provide technical assistance to repairers when needed to identify any difficult faults
  4. Provide assistance to repairers during work completion, when needed, to ensure technical requirements are met
  5. Recognise potential faults before they develop and take precautionary steps to prevent them
  6. Address problems arising from repair procedure appropriately during course of repair
Provide technical guidance, appropriate to skill level and need, to repairers when determining repair or service needed

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use repairers with appropriate advanced technical competency as point of reference when required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide technical assistance to repairers when needed to identify any difficult faults

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide assistance to repairers during work completion, when needed, to ensure technical requirements are met

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Recognise potential faults before they develop and take precautionary steps to prevent them

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Address problems arising from repair procedure appropriately during course of repair

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide technical information to repairers

  1. Make appropriate technical information available to repairers when needed
  2. Communicate current and relevant technical information to all repairers
  3. Show repairers where information can be found and how to access, interpret and apply it when required
  4. Access a range of information sources through an established network when required
Make appropriate technical information available to repairers when needed

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Communicate current and relevant technical information to all repairers

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Show repairers where information can be found and how to access, interpret and apply it when required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Access a range of information sources through an established network when required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Assist repairers with service or repair work

1.1 Provide technical guidance, appropriate to skill level and need, to repairers when determining repair or service needed

1.2 Use repairers with appropriate advanced technical competency as point of reference when required

1.3 Provide technical assistance to repairers when needed to identify any difficult faults

1.4 Provide assistance to repairers during work completion, when needed, to ensure technical requirements are met

1.5 Recognise potential faults before they develop and take precautionary steps to prevent them

1.6 Address problems arising from repair procedure appropriately during course of repair

2. Provide technical information to repairers

2.1 Make appropriate technical information available to repairers when needed

2.2 Communicate current and relevant technical information to all repairers

2.3 Show repairers where information can be found and how to access, interpret and apply it when required

2.4 Access a range of information sources through an established network when required

Required Skills and Knowledge

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Assist repairers with service or repair work

1.1 Provide technical guidance, appropriate to skill level and need, to repairers when determining repair or service needed

1.2 Use repairers with appropriate advanced technical competency as point of reference when required

1.3 Provide technical assistance to repairers when needed to identify any difficult faults

1.4 Provide assistance to repairers during work completion, when needed, to ensure technical requirements are met

1.5 Recognise potential faults before they develop and take precautionary steps to prevent them

1.6 Address problems arising from repair procedure appropriately during course of repair

2. Provide technical information to repairers

2.1 Make appropriate technical information available to repairers when needed

2.2 Communicate current and relevant technical information to all repairers

2.3 Show repairers where information can be found and how to access, interpret and apply it when required

2.4 Access a range of information sources through an established network when required

Evidence of the ability to:

provide clear technical information and guidance to repairers and service providers

assist repairers with service and repair work, and in identifying potential faults

access a range of information to provide guidance.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

explain advanced technical knowledge in areas of expertise

outline the technical requirements that impact on completion of work including:

relevant industry standards

organisational quality requirements and procedures

supplier or manufacturer specifications

describe how coaching principles are used to develop the fault finding and rectification of faults capabilities of repairers

describe sources of current technical information and available networks

describe recent technical and technological developments relevant to the sector.